Job Description

AVP of Programs & Carrier Support

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention-not just protection.

Open to all HSB/Munich Re Offices + Remote Options

About the Role

This unique and high-visibility position is responsible for leading a business development team focused on HSB's carrier-referred business relationships and direct program placement. You will drive growth and new business opportunities, develop and implement strategies for enterprise P&C programs, and build strong relationships with carriers, brokers, and other partners.

Key Responsibilities

• Lead a team focused on carrier support and program enablement, guiding and developing program opportunities and activating program discipline within the business development team.
• Develop and execute strategies to drive profitable growth through carrier support and program initiatives.
• Serve as the main point of contact for Primary & Surplus direct programs.
• Coach and provide feedback to business development associates on effective territory management.
• Assist in leading and executing annual strategies for growth, communicating and gaining buy-in from stakeholders.
• Own and cultivate key intermediary client relationships, partnering with other leaders to enable growth and profit.
• Guide implementation and utilization of CRM tools, providing insights and recommending standards for usage.
• Oversee development and analysis of partner metrics and program reporting to assess performance, ensure compliance, and drive profitability.
• Establish and uphold a governance framework to ensure alignment with goals, manage risks, optimize resources, and ensure successful program delivery.

Qualifications:

• 12+ years of insurance-related experience (P&C or Specialty).
• 5+ years of people leadership experience.
• 3+ years of program experience, with deep understanding of how agents/wholesalers operate in the program space.
• Past experience with carriers or reinsurance, and deep understanding of carrier complexity and navigation.
• Proven success in building and activating business development strategy.
• Strong background in underwriting or technical product.
• Bachelor's degree in Sales/Marketing, Business, Underwriting, or related field (or equivalent work experience).
• Successful supervisory experience in sales leadership.

Preferred Knowledge & Skills

• Leadership and interpersonal/relationship management skills.
• Consultative selling and business finance acumen.
• General industry and insurance concepts knowledge.
• Presentation, training, and communication skills (verbal and written).
• Territory/client management.

About the Role

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The Company is open to considering candidates in numerous locations, including California. The salary ranged posted below applies to the Company's Hartford, CT location.

• The salary range for this position is $ 174,200 - $255,400, plus opportunity for company bonus. In addition, the company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
• The salary estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

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