Bilingual Spanish Client Relations Service Representative Job at JNJ Services, Inc., Lawrenceville, GA

M1JLZzduek5NWG8zK0tPRlRjNitDOWhTZmc9PQ==
  • JNJ Services, Inc.
  • Lawrenceville, GA

Job Description

Job Description

Job Description

We are seeking a Bilingual Spanish Client Relations Representative to join our team! You will be responsible for helping customers by providing service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the services
  • Troubleshoot and resolve services issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving services
  • Assist scheduling department as needed
  • Provide phone interpretation between claimants and customers when needed
  • Recruit independent contractors for areas requested by scheduling department
  • Maintain independent contractors records up to date

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Fluent in Spanish
  • Must have excellent organizational skills
  • Must be flexible, able, and willing to cross-train in like departments
Company Description

Non emergency ancillary services for the workers' comp industry. Bulk of business is transportation, language services and Home Health.

Company Description

Non emergency ancillary services for the workers' comp industry. Bulk of business is transportation, language services and Home Health.

Job Tags

For contractors, Flexible hours,

Similar Jobs

Accordus

Virtual Assistant Job at Accordus

 ...applications through our site,Accordus.com ( Please apply there directly to be considered for this position.* JOB TITLE: Virtual Assistant REPORTS TO: Executive SCOPE OF POSITION: The Virtual Assistant role is a part-time, contractor position within the Accordus... 

Spectraforce Technologies

SAP Basis specialist Job at Spectraforce Technologies

 ...Good day, We have an urgent opening for SAP Basis specialist located in San Francisco CA 94105 . Please go through the job description and if you find it interesting then please send me an updated copy of your resume OR call me at (***) ***-**** ext. 4073. SAP Basis... 

Super Soccer Stars

Toddler Soccer Coach Job at Super Soccer Stars

Job Description Job Description The Position: We are looking to hire an energetic and fun-loving toddler Soccer Coach who will lead our children from ages 1 to 3 in fun and educational activities while ensuring safety for all. Our ideal candidate has prior experience...

Brigham and Women's Hospital

Spanish Interpreter Job at Brigham and Women's Hospital

Overview Join to apply for the Spanish Interpreter role at Brigham and Womens Hospital .Site: Brigham and Womens Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals to support patient care, research, teaching, and community service. We... 

Monster

Production Associate - Forklift Operator Job at Monster

 ...with us you must be comfortable working in a manufacturing environment and be able to stand for the full duration of the shift. No experience required, but we prefer any prior knowledge you have! We believe in flexibility and learning all jobs, so we ask that you be able...