Job Description

Job Description

Job Description

Bloom Concierge Home Care

Community Engagement Manager Job Description

Last Updated 9/24/2025

Bloom Concierge Home Care is a leading provider of compassionate, high-quality home health care services. We are dedicated to enhancing the lives of our clients by delivering personalized care where they are most comfortable — at home. We’re seeking a results-driven Community Engagement Manager to expand our reach, build strong referral networks, and generate new client leads through strategic community-based marketing initiatives.

The Community Engagement Manager is responsible for driving growth by increasing awareness of BCHC’s services through targeted outreach and marketing. This role will focus on building and nurturing high-value relationships with referral partners (discharge planners, nurses, social workers, physicians, and other medical professionals) to capture referrals and strengthen our presence in the community.

• $50,000 starting salary plus commissions and incentives.
• Employee of the Month cash rewards.
• Unlimited paid time off.
• Paid holidays.
• Summer Fridays (early dismissal).
• Volunteer time off.
• Bereavement leave.
• Opportunities for career growth and advancement.
• A collaborative, mission-driven work environment.
• Job rotation opportunities.
• Employee of the Month cash rewards.
• The ability to make a meaningful impact in your community.

• Develop and execute marketing and outreach strategies to increase referrals and client acquisition.
• Identify, establish, and maintain strong relationships with key referral sources, including hospital discharge planners, nurses, social workers, physicians, and senior living communities.
• Conduct regular visits to hospitals, clinics, and community organizations to promote BCHC’s services and educate staff on referral processes.
• Plan, coordinate, and attend community events, health fairs, and networking opportunities to increase brand recognition and lead generation.
• Collaborate with internal teams to develop marketing campaigns, promotional materials, and digital content tailored to referral partners and community audiences.
• Track, analyze, and report on outreach activities, referral generation, and lead conversion metrics.
• Act as a brand ambassador and subject matter expert in the community, ensuring consistent messaging and positive representation of Bloom Concierge Home Care.
• Organize educational presentations and in-service trainings for discharge teams, social workers, and other healthcare professionals to position BCHC as the preferred home health care provider.

Success in this role will be measured by:

• Referral Growth: Achieving monthly and quarterly targets for new client referrals from hospitals, physicians, social workers, and discharge teams.
• Relationship Building: Establishing and maintaining a minimum number of new referral source contacts (e.g., X new contacts per month) and maintaining regular follow-ups.
• Event Participation: Hosting or participating in a set number of community or professional events per quarter to build brand awareness.
• Lead Conversion: Tracking referral-to-admission conversion rates and improving conversion through relationship management and follow-up.
• Market Expansion: Increasing the number of active referral sources and identifying new untapped referral channels.

• 2+ years of experience in marketing, business development, or community outreach (healthcare or home health care experience strongly preferred).
• Proven track record of building referral networks and increasing client leads.
• Strong communication, networking, and presentation skills.
• Highly organized with excellent project management and follow-through abilities.
• Self-starter who thrives in both independent and team environments.
• Knowledge of local healthcare systems and community resources is a plus.

Interested candidates should apply online at

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