Job Description
POSITION: Facilities Operations Manager
DIVISION: Administration- Facilities and Maintenance Operations
LOCATION: Scattered Sites
WHY JOIN US: You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing!
THE POSITION: The Facilities Maintenance Operations Manager is responsible for managing and overseeing the maintenance and repairs of LA Family Housing's Family Sites. They will ensure compliance with code enforcement and building inspection regulations from funding partners such as LAHD, VA, Fire Department and Health Department by promptly addressing any citations or recommendations. The Manager will also be responsible for ensuring the readiness of vacant units through repairs and refurbishments. They will oversee, assign tasks, coordinate activities, and evaluate the performance of maintenance and custodial staff.
WHAT YOU'LL DO: MAINTENANCE OPERATIONS
- Ensure facility upkeep, safety, and emergency management
- Oversee contract compliance and inspections
- Manage maintenance requests and vendor procurement
- Implement preventative maintenance plans and SOPs
- Coordinate repairs and collaborate with other departments
AFTER HOURS EMERGENCY RESPONSE
- Responsive to emergency calls outside of regular business hours
- Approves and manages a schedule of maintenance staff to be on call for after-hours emergencies
- Keeps a log of after-hour emergency repairs and documents work orders in the appropriate database
SUPPLIES & EQUIPMENT
- Establishes and maintains an inventory system for equipment, tools and maintenance supplies
- Orders, reviews, and approves requests for supplies and equipment
- Processes all maintenance invoices for assigned site locations
MANAGING STAFF
- Oversees and ensures compliance of staff trainings
- Communicate goals, regulations, and deadlines to team
- Promote team member adherence to company standards
- Conduct performance evaluations and provide feedback
- Participate in the hiring process and staff development
OTHER
- Active member of the agency's Management Team, the FMO Leadership Team and the Safety Committee
- Carry out and execute basic maintenance, custodial and special event coordination and tasks and oversight tasks as directed by supervisor
- Collaborate with cross-functional teams and stakeholders
- Additional tasks, projects, and responsibilities as assigned by supervisor
WHAT YOU'RE SKILLED AT: - Demonstrated ability to exercise sound judgment
- Proficiency in computer usage, including proficiency in Microsoft Office, Excel and Word
- Ability to understand and follow safety guidelines and labels on equipment
- Expertise in industry standards pertaining to janitorial cleaning and chemical usage
- Working knowledge of work order systems and management
- Hands-on experience and technical skills in plumbing, electrical, and mechanical repair and maintenance
- Commitment to adhering to and following instructions and orders
- Proven ability to manager multiple projects simultaneously
- Ability to work effectively in a team-oriented environment as well as independently
- Bilingual fluency in English and Spanish highly desired
WHAT YOU'VE ACCOMPLISHED: - High School Diploma or GED preferred
- Minimum of (5) years of experience in building trades, repairs, and maintenance, including a wide range of mechanical repairs for similar types of facilities
- Minimum of two (3) years in a direct supervisory role with proven ability to manage and lead a team
WHAT WE OFFER: Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.
EQUAL EMPLOYMENT OPPORTUNITY LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
FAIR CHANCE ACT LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing'sFair Chance Act webpage.
Job Tags
Holiday work, Contract work, Flexible hours,