Job Description

Job Description

Job Description

About the Role:

The Front Office Coordinator at Baldwin Supply Company serves as the primary point of contact for all front office operations, ensuring smooth and efficient administrative support to both internal teams and external visitors. This role is pivotal in supporting communication channels, and maintaining an organized and welcoming reception area that reflects the company’s professionalism. The coordinator will handle a variety of administrative tasks including managing incoming calls, greeting guests, and supporting the coordination of meetings and company events. By effectively managing front office activities, the coordinator contributes to the overall productivity and positive work environment within Baldwin Supply Company's headquarters facility. This position requires a proactive individual who can multitask, prioritize responsibilities, and maintain confidentiality while fostering strong relationships across departments.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Proven experience in an administrative or front office role, preferably with two to fours years of demonstrated success
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Ability to manage multiple tasks efficiently and maintain a professional demeanor.

Preferred Qualifications:

• Strong customer service commitment
• Attention to detail
• Familiarity with scheduling software and office management systems.

Responsibilities:

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Manage incoming phone calls, route calls appropriately, and take detailed messages.
• Coordinate and schedule meetings, appointments, and conference room bookings.
• Maintain and organize front office supplies, equipment, and documentation.
• Support administrative tasks such as data entry, filing, and preparing correspondence.
• Collaborate with various departments to facilitate communication and workflow.
• Ensure the front office area is clean, organized, and presents a positive company image.
• Daily support of general clearing of public spaces.
• Assist with onboarding processes for new employees and coordinate visitor access protocols.

Skills:

The Front Office Coordinator utilizes strong organizational skills daily to support schedules, coordinate meetings, and maintain orderly records, ensuring seamless front office operations. Effective communication skills are essential for interacting with visitors, employees, and management, facilitating clear and professional exchanges. Proficiency in office software enables the coordinator to prepare reports, manage correspondence, and handle data entry tasks efficiently. Problem-solving skills help address unexpected issues such as scheduling conflicts or visitor inquiries promptly and diplomatically. Additionally, interpersonal skills foster a welcoming atmosphere and support collaboration across departments, contributing to a positive workplace culture.

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