Job Description

Working Title:

House Manager H-231

Role Title:

Administrative Office Specialist III

Position Number:

H-231

FLSA:

Non Exempt

Appointment Type:

Part Time

Type of Posting:

General Public

Is Sensitive Position?:

No

Designated Personnel:

Yes

Responsible Employee:

This position is designated as a responsible employee who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement:

This position is a designated position meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:

No

Is this a restricted position subject to availability of funding?:

No

Departmental Objective:

The mission of the Ferguson Center for the Arts is to culturally engage the community by providing easy access to the finest artists in the world.

Purpose of the Position:

This position will support the Ferguson Center by providing front of house customer service for events held in the facility and will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge, Skills, and Abilities Related to Position:

• Ability to manage and work effectively with people
• Ability to coordinate multiple tasks simultaneously, solve problems and make decisions
• Ability to operate calmly under pressure and be adaptable to any situation
• Good interpersonal skills
• Excellent oral, written and organizational skills
• Must be self-motivated and have a commitment to excellent customer service
• Excellent cash handling skills
• Computer skills
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule
• Ability to drive vehicles including multi-passenger vans, SUVs, golf carts, etc.

Education, Experience, Licensure, Certification Required :

Education Required:

• High school graduate or equivalent education/experience that equates to a high school diploma
• Valid Drivers license.

Experience Required:

• Experience in a customer service environment
• Experience as a team leader
• Experience with word processing and spreadsheet software

Additional Consideration(s):

Education Preferred:

• Some college coursework in the fine and performing arts

Experience Preferred :

• Experience working front of house at a performing arts center or other venue
• Experience and/or training in event management
• Experience at a university or college environment

Role Code:

19013

Salary Information:

Starting at $15.71, Commensurate with Education and Experience

Conditions of Employment:

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Is this position telework eligible?:

No

Light Lifting (less than 20 lbs.):

Essential

Moderate Lifting (20-50 lbs.):

Essential

Heavy Lifting (more than 50 lbs.):

Marginal

Pushing/Pulling:

Essential

Standing:

Essential

Sitting:

Marginal

Bending:

Essential

Walking:

Essential

Climbing:

Marginal

Reaching:

Essential

Repetitive Motion:

Essential

List other physical requirements:

This position requires a person to be on their feet for long periods of time during events. This includes standing, excessive walking, navigating stairs and inclines.

You will be required to assist with lobby set-up and breakdown which includes moving boxes, folding tables, chairs, signage and stanchions. Weight range of these items are within 20-50 lbs. Fast Pace:

Essential

Average Pace:

Essential

Multiple Priorities:

Essential

Intense Customer Interaction:

Essential

Multiple Stimuli:

Essential

Frequent Changes:

Essential

Memory:

Essential

Reasoning :

Essential

Hearing:

Essential

Reading :

Essential

Analyzing:

Essential

Logic:

Essential

Verbal Communication:

Essential

Written Communication:

Essential

Number of Vacancies:

1

Posting Date:

10/07/2025

Closing Date:

10/22/2025

Open Until Filled:

No

Special Instructions to Applicants:

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education. Quick Link for Direct Access to Posting:

EEO/Diversity Statement(s):

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request:

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process:

In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: or call DARS at 800-552-5019.

Background Check:

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Christopher Newport University

Job Tags

Hourly pay, Part time, Work at office, Remote work, Night shift,

Similar Jobs