Managing Consultant (Customer Experience) Job at Apex Systems, Glen Allen, VA

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  • Apex Systems
  • Glen Allen, VA

Job Description

Overview

Joining Apex Systems as a Managing Consultant (Customer Experience) .

Apex Systems is a leading global technology services firm that delivers digital solutions across strategy and enablement, innovation and productivity, and technology foundations. Apex serves clients across more than 70 markets in North America, Europe, and India and is part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN).

Job #: 2084870

Location: Glen Allen, VA (to learn more about Apex Systems and our benefits, see below).

Responsibilities
  • Lead discovery sessions with clients to understand business challenges, marketing objectives, and customer experience goals.
  • Architect end-to-end solutions leveraging the Adobe Experience Cloud suite, including AEM, Analytics, Target, Campaign/Journey Optimizer, Real-Time CDP, Commerce, and Marketo Engage.
  • Articulate the value proposition of integrated Adobe solutions to executives and stakeholders, demonstrating ROI.
  • Lead technical strategy during sales cycles, developing proposals, effort estimates, demos, and technical architecture diagrams for RFPs.
  • Develop strategic roadmaps for Adobe adoption and maturity with phased timelines and expected outcomes.
  • Provide architectural oversight during project delivery, ensuring alignment with client goals and Adobe best practices.
  • Advise on data architecture, integration patterns, and governance across the Adobe Experience Cloud.
  • Identify opportunities for optimization, personalization, and automation within client Adobe environments.
  • Stay informed on Adobe roadmaps and industry trends to bring innovative ideas to clients.
  • Act as SME, mentoring technical teams and contributing to the strategic direction of the Adobe practice.
  • Develop reusable assets to accelerate delivery (solution frameworks, roadmaps, reference architectures).
  • Collaborate with marketing and sales enablement, providing thought leadership and technical content.
Job Requirements
  • Bachelors or Masters degree in Computer Science, Engineering, Marketing Technology, or related field.
  • 5+ years of experience in digital experience solutions, including 3+ years across multiple Adobe Experience Cloud platforms (AEM, Analytics, Target, Campaign/Journey Optimizer, Real-Time CDP, Commerce, Marketo Engage).
  • Strong understanding of core AEM capabilities (Sites, Assets) and integration patterns.
  • Ability to translate complex business requirements into practical, integrated Adobe solutions.
  • Knowledge of customer journey mapping, personalization strategies, data activation, and marketing automation.
  • Familiarity with cloud infrastructure (Adobe Cloud Manager, AWS, Azure) and DevOps concepts.
  • Excellent communication, presentation, and interpersonal skills for technical and executive audiences.
  • Experience in client-facing, pre-sales, or consulting roles, including solution estimation and RFP responses.
  • Adobe certifications (e.g., Adobe Certified Expert, Adobe Certified Master Architect) are highly preferred.
Benefits
  • Competitive Salary
  • Health, Dental and Vision Insurance
  • Health Savings Accounts (HSA) with Employer Contribution
  • Flexible Spending Accounts
  • Long and Short-Term Disability
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program
  • Paid Parental Leave
  • Wellness Incentives
  • Vacation and Holiday Pay
  • 401(k) Retirement Plan with Employer Match
  • Employee Stock Purchase
  • Training and Advancement Opportunities
  • Tuition Reimbursement
  • Birthdays Off
  • Philanthropic Opportunities
  • Referral Program
  • Partial Gym Membership Paid
  • Team Building Events
  • Discount Programs
EEO

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation to search or apply, please contact our Employee Services Department at [email protected] or 844-463-6178.

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Job Tags

Temporary work, Flexible hours,

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