Job Description

Overview Modea is seeking a motivated tester to join our fast-paced and growing team. The Quality Analyst II assesses the quality of our products through context-driven testing. Your mission is to find the important bugs that matter to the people who matter. What does a Quality Analyst II do at Modea? The Quality Analyst II is responsible for testing and thoughtfully exploring web and mobile applications. This role reviews project and development requirements to ensure specifications are clearly met across all web browsers and devices including mobile and tablet. It reports on the quality of our product throughout the Software Development Life Cycle (SDLC) for multiple clients, including pre- and post-launch testing of functionality, design, and adherence to Americans with Disabilities Act (ADA) guidelines. Daily tasks include searching for and investigating bugs, identifying usability issues, missed technical requirements, and ADA issues. This position collaborates with project management, developers, and designers to deliver high-quality outcomes that meet client needs. The role requires focus, results-orientation, self-motivation, and resourceful problem-solving. The candidate should thrive in a fast-moving, creative company and engage with the project team to enhance product quality. The role merges technical and creative capabilities to ensure usability with visual sensibility for consumer websites and mobile apps. The Quality Analyst II creates deliverables and documentation to aid in testing and presents the testing process to stakeholders. It requires meticulous attention to detail, patience for repetitive work, and a sleuth-like capacity for uncovering non-obvious problems. Responsibilities Learn the product, look for problems, and investigate bugs Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices Review and analyze product and development requirements to ensure requirements are clearly met when testing Establish automated tests using tools like Mabl, Selenium & Appium Identify product risks and consult with clients on recommended actions Clearly document issues with reproducible steps and submit all bugs into a bug-tracking system Report progress on problem resolution to management Contribute to API-level testing and integration testing Run and analyze performance and load tests using tools like JMeter Perform security-minded testing and report on critical vulnerabilities Provide regular reports on testing and bugs found Devise improvements to current procedures and develop models/systems for testing documentation Create user guides and technical documentation Oversee the use of best practices in testing processes and advocate for quality in production processes Daily testing tasks Minimum requirements Minimum of 2 years of context-driven testing experience or equivalent education Minimum bachelor’s degree is required (preferably in Information Technology, management, or marketing) or equivalent experience Skills and qualities Familiarity with W3C guidelines Understanding of Context-Driven Testing Concepts Knowledge and familiarity with different testing techniques, processes, and tools Experience with modeling, test design, working with mind maps, and exploratory testing Experience with API testing tools (e.g., Postman, SoapUI) Familiarity with performance/load testing tools (e.g., JMeter, LoadRunner) Basic awareness of common web security vulnerabilities and principles Experience automating tests and the strategies that support them Experience with consulting and advocating for quality Creative and strategic in how you learn and implement testing Excellent written & verbal communication Ability to self-manage and juggle multiple priorities Extremely detail-oriented, and organized Critical thinking and problem-solving skills Comfortable communicating testing concepts to a diverse range of stakeholders If you believe you can be successful in this role but don’t meet all the qualifications, please apply and share the unique value you can add to this role. Preferred skills and qualities Experience with Healthcare Rapid Software Testing (RST) is a huge plus About Modea Modea is a technology consultancy with a mission to infuse greater control, transparency, and choice into the consumer healthcare experience. We work with large healthcare providers to help them build out a digital roadmap, then design and build mobile, web, and other digital experiences. We believe this work helps consumers have better information and access to care, and helps our clients build stronger customer relationships. Here are a few ways to get to know our work in healthcare: Learn about our award-winning EHR-integrated mobile app development for Children’s Wisconsin. This app delivers a fully integrated MyChart to allow parents to manage their children’s health in one place. Discover Luminis Health’s website development that was built with a firm accessibility standard and patient-centric solutions. If you’re interested in learning more, we encourage you to dive into other work. Why you should apply First, you’ll love the work we do and the people you’ll get to do it with. We’ve assembled an exceptionally smart and hardworking team and you’ll enjoy the work associations and camaraderie with other Modeans. We also work with great clients who value our contributions and work side-by-side with us. Second, Modea offers a great benefits package that provides both a fun and enjoyable workplace and great perks that will improve your quality of life: Generous paid time off Generous health, dental, and vision insurance 401k with fully vested company matching Long-term & short-term disability Some benefits, like parties and snacks, have adapted to the remote work environment, but our operations team has found innovative ways to support our employees. We take care of our team. Work environment Modeans can work at any location in Virginia, Tennessee, or North Carolina, unless otherwise required by job responsibilities. We offer modern offices located in Nashville, TN and Blacksburg, VA. Our office provides an indoor space with moderate temperatures and noise levels, allowing for fully-office, fully-remote, or hybrid work experiences. Employees may travel to offices or other locations for training or client visits. We provide tools to work from home as well as in the office. Physical Demands Must be able to remain stationary during the workday and operate a computer. Must be able to converse with and exchange information with clients and coworkers in person or via computer. May occasionally transport items of 10 lbs or less to and from the office. EEO and accessibility We aspire to be a highly inclusive employer, providing fair and appropriate opportunities to people from diverse backgrounds. We are committed to keeping our workforce representative of a variety of backgrounds, perspectives, and skills. If you need accommodations or assistance to perform at your best, you may contact hr@modea.com. You must be legally authorized to work in the United States for this position. Modea participates in the E-Verify program. Modea is committed to a diverse and inclusive workplace and is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr Modea Corporation

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