Job Description

Audit Process Manager

Handle a wide variety of audit processes related to the transition of new client business to Transamerica. The incumbent provides outstanding customer service to our new clients and plays an integral, highly visible role in managing administrative functions for the new plan. Provide support in the areas of audit analysis, audit corrections, audit efficiencies, report development, and special projects. Communicate with Client Transition Services (CTS) staff to understand needs and provide effective consultation, error avoidance, and procedures.

Responsibilities:

• Provide quality support to CTS by running and analyzing new case audits, including but not limited to balances, allocations, default analysis, etc.
• Identify trends related to conversion strategies that may require additional oversight and changes to audit processes.
• Create plan level conversion reconciliations; identify discrepancies and collaborate with the Transition team and Accounting for resolution.
• Control audit system setup, identify and implement procedures for all new accounts. Recommend and implement effective solutions to problems that may arise throughout the conversion.
• Manage the administrative functions for the new plan and make recommendations for service/productivity improvements
• Support special projects, such as providing technical direction and running ad hoc reports in AQT.
• Identify ways to improve effectiveness, efficiency and "value added" for internal and external customers.
• Develop and implement processes for mitigation of future issues and management of customer expectations.
• Train team members and members of the conversion team on the CTS audit procedures.
• Serve as a subject matter expert to management and internal teams on best practices.

Qualifications:

• Bachelor's degree in a business field or equivalent experience
• Five years of financial services experience
• Strong understanding of defined benefit/defined contribution, or relevant financial operations
• Experience and understanding of installation processes and plan administration
• Knowledge and understanding of fund trading and the relationship between plan assets and system balances
• Analytical and problem-solving skill to perform internal auditing procedures
• Organizational and time-management skills to work on multiple assignments through to completion
• Written and oral communication skills to convey technical information/analysis results
• Basic accounting skills
• Advanced skills in MS Excel

Preferred Qualifications:

• Pension plan conversion experience
• Experience with AQT and/or SharePoint

Working Conditions:

• Office environment

What We Offer:

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits:

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package:

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits:

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity:

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back:

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company:

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023

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