Job Description

The supervisor oversees a team of drivers Class A and B delivering to Dominos Pizza stores. The supervisor is responsible for scheduling drivers routing trucks reviewing trip sheets for accuracy and ensuring compliance with DOT regulations state local laws and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties safely and complete Job Safety Observations (JSO).  The supervisor must be comfortable working in a diverse fast paced environment.

RESPONSIBILITIES AND DUTIES

Leadership:

• Recruit interview select and mentor new and tenured drivers
• Support driver engagement initiatives
• Monitor drivers performance and hold accountable when performance is below expectations using coaching and/or progressive discipline as needed
• Complete drivers annual performance reviews
• Review drivers lytx and logs and coach according to company   
• Collaborate in drivers onboarding and training
• Ensure safe work environment in compliance with FMCSA OSHA company standards local state and federal requirements
• Effectively communicate day-to-day with drivers departments and vendors
• Create positive environment morale and respect among team members
• Attend and participate in classroom or virtual Leadership & Development trainings
• Coordinate safety/team/quarterly meetings

Reporting/Budget:

• Prepare and assist with Transportation generated reports
• Monitor budget and fuel cards to ensure funds are maximized
• Participate in the development of budgets

Routing Scheduling Hours of Service and Maintenance:

• Weekly schedule driver routes and re-routing as necessary to ensure route coverage
• Conduct route analysis and recommend saving opportunities to Manager
• Monitor driver hours of service via onboard system
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
• Maintain and monitor food safety standards in compliance with company and franchisee requirements
• Perform payroll duties when necessary and review driver payroll for accuracy
• Monitor mis-deliveries and make recommendations to Manager on avoidance strategies
• Maintain driver qualification file
• Schedule truck maintenance and maintain fleet image
• Conduct accident investigations
• Coordinate deliveries and backhauls activities  
• Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Dominos standard and repairs are completed in a timely manner
• Perform other duties as assigned by leadership
• As needed if qualified drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance and on occasion work the yard

Customer Relations:

• Answer Slice of Pie complaints and keep leadership informed of findings
• Maintain positive customer relationships
• Customer Surveys

Qualifications :

• High School Diploma some college hours 2-year degree preferred
• 2-3 years of documented supervisory experience

• 2-3 years route scheduling experience
• Knowledge of Department of Transportation FMSCA rules and regulations
• MS Office SAP Transportation Management Systems (TMS) computers and scanner equipment/software
• Willingness to support a 24-hour operation including carrying an emergency cell phone as needed
• Results-oriented with strong organizational decision making and people skills
• Successfully pass a background check every third year on your anniversary date
• Commercial Drivers License Class A a plus

PHYSICAL REQUIREMENTS

• Ability to stand and/or walk for extended periods of time climb stairs and lift to 25 lbs. frequently and 50 lbs. on occasion
• Ability to bend twist reach push and pull throughout the shift
• Ability to work in extreme temperatures (non-airconditioned warehouse) both indoors and outdoors including refrigerated conditions 33-38
• Ability to work in environment with exposure to loud machinery
• Must be able to work around yeast and flour

Additional Information :

At Dominos we are a brand of honesty transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we Put our People First by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the Power of Possible to local Dominos store owners 90% of which started as delivery drivers and pizza makers in our stores! 

Remote Work :

No

Employment Type :

Full-time

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